Vilnius and Kaunas Airports

Heinemann Duty Free Travel Value shops operates in Vilnius and Kaunas International Airports from the first flight in the morning and work until the latest flight in the evening.

Home delivery

Why bother transporting purchases. Desirable products will be delivered to your address within Lithuania during 3 working days. Just collect your products and demand for Home Delivery service at Heinemann Duty Free Travel Value Vilnius cash desk.

General terms of Home Delivery service

1. General conditions

1.1 These conditions of use apply for purchases products Home Delivery service to the address specified by the customer.

1.2 The sale of products in Heinemann Duty Free | Travel Value is for private use only in normal household quantities.

1.3 For all purchases ( and delivery, if fee is applicable ) must be paid during departure in Heinemann Duty Free | Travel Value shops at Vilnius or Kaunas International Airports.

1.4 Home Delivery is only possible for flights to EU destinations.


2. Order, Acknowledgement of Receipt and Delivery

2.1 The client, for his own convenience, can create wish list of desired products in online catalog

2.2 On the flight day client collect his desired products at Heinemann Duty Free | Travel Value stores.

2.3 The client informs the seller of wish to order Home Delivery service for his collected purchases. The client has to fill home delivery form with personal details, contact telephone number, home delivery address in Lithuania (except of the Curonian Spit).

2.4 The client receives copy of the Home Delivery form and the check.

2.5. Later the client gets Home Delivery confirmation by e-mail. This confirmation ensures that the purchases are sent to the client address.

2.6. Home Delivery takes up to 3 working days.

2.7. Purchases can be delivered only on weekdays.

2.8. When purchasing goods for more than 50 EUR, delivery is free. If purchasing for less than 50 EUR, Home Delivery cost is 3 EUR.


3. General conditions for online catalog

3.1 Online product catalog is made for informative purposes and does not guarantee that the product will be on sale at Heinemann Duty Free | Travel Value stores at the client departure day.

3.2 Online product catalog is made for informative purposes and does not guarantee that the price will not differ from the prices at Heinemann Duty Free | Travel Value stores on the client departure day. If the price will vary, store shelf price will valid as a true price.


4. Final conditions

4.1 Purchases agreement shall enter into force when the seller sells goods, and the customer pays for them.

4.2 Home Delivery service is carried by parcel company DPD. All standard DPD delivery rules are valid for Home Delivery.


5. Coupons, discounts, promotions

5.1 Coupons, discounts, promotions and other benefits cannot be combined and will be applied only upon conclusion of the contract when making a purchase at the service counter till and under due consideration of the relevant conditions.

5.2 Promotions applies to the purchase of one article from our range of perfumes and cosmetics each calendar month, excluding any articles that have already been reduced and products from the 'Special Offer' selection.


6. Data protection

6.1 Travel Retail Vilnius (Operator of Heinemann Duty Free | Travel Value shops in Vilnius  and Kaunas International Airports) takes the protection of personal data very seriously.

6.2 For the market research purposes

6.3 For the advertising purposes

6.4 If the client request not to use his personal data, his personal data is immediately deleted.